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On-Demand IT Department

Virtually every small and mid-sized business faces the same decision relative to its information technology: build or buy?

For many, it’s a tough dilemma that causes stress and cripples productivity. Too often, a business leader elects to move this responsibility outside his or her organization only after they’ve been victimized by limited capabilities and high costs of internal staffing.

This scenario is one that’s very familiar to IDSI. Truth be told, it’s our bread and butter. We’ve saved hundreds of companies from this exact predicament. Because we have the experience and savvy to be able to walk into almost any technical need or challenge and bring smart, effective answers.

Core Computer Support Services

These are just some of the types of issues we help with:

 

  • PC setup & network configuration

  • Hardware & Software Installation & upgrades

  • Troubleshoot & diagnostics

  • Virus, spyware & pop-up blocking & prevention

  • Data backup & recovery

  • Ongoing computer training

Computer graphics Systems Design & Support

In addition to conventional PC-based office environments, IDSI has deep knowledge of the specialized computer graphics industry, without a doubt the most demanding. The needs of the graphics professional are unlike those of any other systems user. The average computer user uses 2.5 applications every day while the average graphics user uses 5.1 applications daily. Additionally, designers must contend with large file sizes, system and network performance issues, the need for consistent color from start to finish, cross-platform compatibility, image files from a variety of sources, and often, exotic output devices and service bureaus.

At IDSI we know the importance of these requirements and can provide solutions specifically tailored to your graphics department or business. Our portfolio in this area is impressive: we have designed systems for service bureaus, created a fully color-calibrated workflow for publishers, built systems and infrastructure for CAD departments, and designed systems for digital artists.

  • Custom application configuration and installation

  • Network design and optimization

  • Workflow and sharing design

  • Electronic workflow

  • Color calibration from input to output

  • Custom computer design

  • Font management

  • Training

Many companies attempt to support the needs of the graphics user, but with IDSI you receive seasoned professional service. We have partnered with the biggest and best companies in the industry: Adobe, HP, Umax, Epson, and many others. Our consultants are true graphics professionals themselves, many with years of experience in desktop publishing, web design, and art direction. The graphics industry is increasingly cross-platform, and we can service you whether your system is Apple or PC-based, or we can design a network to support any mix of technologies. Moreover, we are one of the few area companies with the expertise to color-calibrate your workflow from scanner to workstation to output.

With graphics applications demanding more resources everyday we have responded with custom designed workstations specifically engineered for the greatest performance. In configuring your system we can incorporate multi-processor designs, blazing fast 3-D video, and/or high performance RAID arrays to get you working to your peak potential.

IDSI Custom Built Systems

We've done the research, gathered the information, tested components and have consistently built a system for maximum performance and everyday reliability. IDSI builds only high-end workstations using only the finest name-brand equipment available. We never use cheaply built generic or no-name components. And, each box is consistently designed, guaranteeing that the system you purchase today will contain components by the very same manufacturers as the system you purchase next month. It is this commitment to specification and to quality that allows us to deliver the greatest reliability to our clients. Each system undergoes a 72-hour burn-in and ships ready to plug in to your business environment. With our warranty and on-site service plans you can feel secure that your investment will be protected.

We thoroughly test each configuration with every software product we sell so there is never a question of compatibility. You need not deal with the nagging little computer problems that happen so often with other systems. Because each system is custom built we can design a computer specifically to your application. Whether your needs are accounting, image editing, CAD, or just general office apps we have a solution for you.

IDSI is a certified Microsoft OEM system builder. We are also certified re-sellers for every component we include in our systems, so support is never a problem.

Graphics Products & Support

Adobe:

Adobe Systems Incorporated helped launch the desktop publishing revolution in 1982. Adobe offers a comprehensive line of software for creative professional customers. Its products enable users to create, manage, and deliver visually rich and reliable content in all media. If your output is for print, video, or web delivery, Adobe has a software solution. Adobe is one of the world's largest PC software companies, with annual revenues exceeding $1.2 billion. They are also at the heart of the next graphics revolution, network publishing, designing products to allow anyone to publish anything, anywhere, to any device. IDSI is a certified Adobe re-seller. Let us talk to you about both their consumer and professional products.

 

The Adobe product line includes :

  • Acrobat ® - a standard on almost every system

  • Photoshop ® - the leading software tool for image editing

  • Pagemaker ® - the page layout program that started it all

  • lllustrator ® - vector-based image design for print and the web

  • Premiere ® - the essential tool for video image editing

  • GoLine ® - design, develop and manage content for web

  • InDesign ® - the next generation in page layout software

  • Type Products ® - the standard in typography throughout the industry

...and many more

 

Corel :

Founded in 1985, Corel Corporation has earned a reputation for excellence and innovation in software design. Corel Corporation helped to redefine the parameters of creativity with the introduction of CorelDRAW® in 1989. Since then, the company has been dedicated to extending the creative scope of its customers by accelerating the exchange of information and ideas. Its flagship product, CorelDRAW® has grown throughout the years to become an essential tool for any graphic designer. With Version 11, Corel has released a fully cross-platform product that can be used on either a PC or Macintosh computer.

Capitalizing on its expertise in graphics, the company has introduced a new line of graphics tools designed specifically to address the needs of creative professionals. The product portfolio includes Painter 7™, KPT® effects™ and KnockOut 2 – creative enhancement tools expressly designed to complement the design requirements of creative professionals.

 

Quark :

With its debut in 1987, QuarkXPress™ helped spark a revolution in desktop publishing and has become the world’s most popular layout and publication software. Today, Quark continues to maintain its industry leadership with a product line that ties together electronic and Internet publishing with information management, storage, and retrieval. With avenue.quark™, Quark Digital Media System™ (QuarkDMS™), QuarkWrapture™, and other products in development, Quark brings organization and efficiency to information management and publishing in the Internet age.

 

UMAX :

The scanning resource, UMAX Technologies is a leader in the design and distribution of a full line of imaging products. The company maintains its leadership position in the imaging market with a broad line of desktop scanners and digital cameras. Their product line includes imaging devices designed for everyone from the home consumer to the graphics professional. The top of the line UMAX Powerlook 3000 was the first desktop scanner to truly achieve drum scanner quality and has maintained its industry leading position since its introduction. IDSI can assist in the selection, setup and calibration of each unit so that your output matches the screen with no surprises.